Availity incident
COMMONWEALTH CARE ALLIANCE - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.
Resolved after 12 hours 13 minutes, affecting COMMONWEALTH CARE ALLIANCE, on June 11, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with Timeout/No Response Received errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jun 11, 2026, 06:14 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with Timeout/No Response Received errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 12, 2026, 06:27 AM UTC
This incident has been resolved.
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