Availity incident
Multiple Payers - JOHNSHOPKINS, PRIORITY PARTNERS, JOHNS HOPKINS ADVANTAGE MD - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.
Resolved after 2 hours 4 minutes, affecting JOHNS HOPKINS ADVANTAGE MD and JOHNSHOPKINS and 1 more, on June 11, 2026.
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Invalid Response/SOAP Fault errors. Customers are receiving AV07/VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jun 11, 2026, 10:06 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Invalid Response/SOAP Fault errors. Customers are receiving AV07/VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 11, 2026, 12:11 PM UTC
This incident has been resolved.
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