Availity incident
HUMANA - Multiple Transactions - HCSR Detailed Auth/Referral, HCSR Outpatient Auth and HCSR Inpatient Auth transactions are currently unavailable.
Resolved after 1 hour 59 minutes, affecting HUMANA, on April 25, 2026.
We are seeing HCSR Detailed Auth/Referral, HCSR Outpatient Auth and HCSR Inpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Apr 25, 2026, 03:07 AM UTC
We are seeing HCSR Detailed Auth/Referral, HCSR Outpatient Auth and HCSR Inpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 25, 2026, 05:06 AM UTC
This incident has been resolved.
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