Availity incident

Multiple Payers - 60054, AETNA - ALL - Due to scheduled maintenance all transactions will be unavailable Saturday, April 25th from 5:00:00 AM EDT through 2:00:00 PM EDT Saturday, April 25th.

Resolved after 37 days 16 hours, affecting AETNA and 60054, on April 24, 2026.

scheduled Apr 24, 2026, 10:19 PM UTC

We are seeing all transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started
Apr 24, 2026, 10:19 PM UTC
Resolved
Jun 01, 2026, 03:11 PM UTC
Duration
37d 16h
Detected by Pingoru
Apr 24, 2026, 10:19 PM UTC

Affected components

AETNA60054

Update timeline

  1. scheduled Apr 24, 2026, 10:19 PM UTC

    We are seeing all transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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