Availity incident

HCSC - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Resolved after 2 hours 16 minutes, affecting BCBSMT and BCBSIL and 1 more, on June 11, 2026.

identified Jun 11, 2026, 04:24 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/E2:0 errors. Customers are receiving AAA*42/E2:0 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started: Jun 11, 2026, 04:24 AM UTC
Resolved: Jun 11, 2026, 06:41 AM UTC
Duration: 2h 16m
Detected by Pingoru: Jun 11, 2026, 04:24 AM UTC

Affected components

BCBSMTBCBSILBCBSNMBCBSOKBCBSTXBLUE CROSS COMMUNITY CENTENNIALOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTX

Update timeline

identified Jun 11, 2026, 04:24 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/E2:0 errors. Customers are receiving AAA*42/E2:0 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved Jun 11, 2026, 06:41 AM UTC

This incident has been resolved.

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