Availity incident
IL621 - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.
Resolved after 18 hours 38 minutes, affecting IL621, on June 10, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jun 10, 2026, 01:26 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 10, 2026, 08:05 PM UTC
This incident has been resolved.
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