Availity incident

CARESOURCE - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are now processing normally.

Notice Vendor's status page →

Resolved on June 9, 2026, affecting HUMANA-CARESOURCE and CARESOURCE OF OHIO and 1 more.

resolved Jun 09, 2026, 10:08 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started
Jun 09, 2026, 10:08 PM UTC
Resolved
Jun 09, 2026, 10:08 PM UTC
Duration
–
Detected by Pingoru
Jun 09, 2026, 10:08 PM UTC

Affected components

HUMANA-CARESOURCECARESOURCE OF OHIOCARESOURCE OF INDIANACARESOURCE OF WEST VIRGINIACARESOURCE OF GEORGIA

Update timeline

  1. resolved Jun 09, 2026, 10:08 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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