Availity incident

Multiple Payers - MVP HEALTH CARE, MVP - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are now processing normally.

Resolved on June 9, 2026, affecting MVP HEALTH CARE and MVP.

resolved Jun 09, 2026, 09:51 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: As of 6/9/2026, 2:10:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Jun 09, 2026, 09:51 PM UTC
Resolved
Jun 09, 2026, 09:51 PM UTC
Duration
–
Detected by Pingoru
Jun 09, 2026, 09:51 PM UTC

Affected components

MVP HEALTH CAREMVP

Update timeline

  1. resolved Jun 09, 2026, 09:51 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: As of 6/9/2026, 2:10:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

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