Availity incident
Multiple Payers - AmeriBen, AMERIBEN SOLUTIONS - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.
Resolved after 2 hours 8 minutes, affecting AmeriBen and AMERIBEN SOLUTIONS, on June 9, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts. Customers are receiving VT05_035/VT02_030 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jun 09, 2026, 01:33 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts. Customers are receiving VT05_035/VT02_030 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 09, 2026, 03:42 PM UTC
This incident has been resolved.
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