Availity incident

GOLDEN RULE - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Resolved after 1 day 9 hours, affecting GOLDEN RULE, on June 6, 2026.

identified Jun 06, 2026, 11:08 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Jun 06, 2026, 11:08 PM UTC
Resolved
Jun 08, 2026, 08:31 AM UTC
Duration
1d 9h
Detected by Pingoru
Jun 06, 2026, 11:08 PM UTC

Affected components

GOLDEN RULE

Update timeline

  1. identified Jun 06, 2026, 11:08 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 08, 2026, 08:31 AM UTC

    This incident has been resolved.

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