Availity incident

PRUITT HEALTH PREMIER - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Resolved after 1 hour 18 minutes, affecting PRUITT HEALTH PREMIER, on June 5, 2026.

identified Jun 05, 2026, 10:57 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Jun 05, 2026, 10:57 PM UTC
Resolved
Jun 06, 2026, 12:16 AM UTC
Duration
1h 18m
Detected by Pingoru
Jun 05, 2026, 10:57 PM UTC

Affected components

PRUITT HEALTH PREMIER

Update timeline

  1. identified Jun 05, 2026, 10:57 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 06, 2026, 12:16 AM UTC

    This incident has been resolved.

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