Availity incident

Multiple Payers - 22326, HORIZONNJHEALTH_WEB, BRAVEN HEALTH - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Resolved after 13 hours 32 minutes, affecting 22326 and HORIZONNJHEALTH_WEB and 1 more, on June 5, 2026.

identified Jun 05, 2026, 09:00 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Jun 05, 2026, 09:00 AM UTC
Resolved
Jun 05, 2026, 10:33 PM UTC
Duration
13h 32m
Detected by Pingoru
Jun 05, 2026, 09:00 AM UTC

Affected components

22326HORIZONNJHEALTH_WEBBRAVEN HEALTH

Update timeline

  1. identified Jun 05, 2026, 09:00 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 05, 2026, 10:33 PM UTC

    This incident has been resolved.

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