Availity incident
HUMANA - Multiple Transactions - HCSR Inpatient Auth, Health Care Services Inquiry, HCSR Outpatient Auth and HCSR Detailed Auth/Referral transactions are currently unavailable.
Resolved after 2 hours 13 minutes, affecting HUMANA, on June 5, 2026.
We are seeing HCSR Inpatient Auth, Health Care Services Inquiry, HCSR Outpatient Auth and HCSR Detailed Auth/Referral transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jun 05, 2026, 05:51 AM UTC
We are seeing HCSR Inpatient Auth, Health Care Services Inquiry, HCSR Outpatient Auth and HCSR Detailed Auth/Referral transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 05, 2026, 08:05 AM UTC
This incident has been resolved.
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