Availity incident
Multiple Payers - UNITED HEALTHCARE, UMR (FKA UMR WAUSAU), 36273, UMR (UMR WAUSAU), SCOTT AND WHITE HEALTH CARE PLAN, CAPITAL DISTRICT PHYSICIANS HEALTH PLAN (CDPHP) - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2...
Resolved after 1 hour 3 minutes, affecting UNITED HEALTHCARE and UMR (FKA UMR WAUSAU) and 1 more, on June 5, 2026.
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jun 05, 2026, 03:53 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 05, 2026, 04:57 AM UTC
This incident has been resolved.
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