Availity incident

NM - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Resolved after 7 hours 51 minutes, affecting NM, on June 5, 2026.

identified Jun 05, 2026, 12:42 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/AAA*42 errors. Customers are receiving timeout/AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Started: Jun 05, 2026, 12:42 AM UTC
Resolved: Jun 05, 2026, 08:34 AM UTC
Duration: 7h 51m
Detected by Pingoru: Jun 05, 2026, 12:42 AM UTC

Affected components

Update timeline

identified Jun 05, 2026, 12:42 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/AAA*42 errors. Customers are receiving timeout/AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
resolved Jun 05, 2026, 08:34 AM UTC

This incident has been resolved.

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