Availity incident
HEALTH PLANS INCORPORATED - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.
Resolved after 9 hours 32 minutes, affecting HEALTH PLANS INCORPORATED, on June 4, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jun 04, 2026, 11:18 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Jun 05, 2026, 08:50 AM UTC
This incident has been resolved.
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