Availity incident

WELLCARE BY ALLWELL - HCSR Outpatient Auth - HCSR Outpatient Auth transactions are currently unavailable.

Resolved after 78 days 5 hours, affecting WELLCARE BY ALLWELL, on June 4, 2026.

identified Jun 04, 2026, 04:48 PM UTC

We are seeing HCSR Outpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to our trading partner to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Jun 04, 2026, 04:48 PM UTC
Resolved
Aug 21, 2026, 10:25 PM UTC
Duration
78d 5h
Detected by Pingoru
Jun 04, 2026, 04:48 PM UTC

Affected components

WELLCARE BY ALLWELL

Update timeline

  1. identified Jun 04, 2026, 04:48 PM UTC

    We are seeing HCSR Outpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to our trading partner to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

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