Availity incident

Multiple Payers - COCHA, ANTHEM BC CALIFORNIA, MANAGED CARE SERVICES MCS - CA, ANTHEM - NV, ANTHEM CT, ANTHEM - ME, ANTHEMMAINEHEALTH, ANTHEM - NH, BCBS WESTERN NEWYORK, EMPIRE BC - NY, EMPIRE BCBS - NY, ANTHEM - IN, ANTHEM - KY, ANTHEM - OH, ANTHEM - ...

Resolved after 50 days 23 hours, affecting ANTHEM - MO and ANTHEM - WI and 1 more, on June 3, 2026.

scheduled Jun 03, 2026, 07:05 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started
Jun 03, 2026, 07:05 PM UTC
Resolved
Jul 24, 2026, 07:00 PM UTC
Duration
50d 23h
Detected by Pingoru
Jun 03, 2026, 07:05 PM UTC

Affected components

ANTHEM - MOANTHEM - WIBLUECROSS BLUESHIELD OF GEORGIAANTHEM - NVANTHEM - INANTHEM - KYANTHEM - MEANTHEM - NHEMPIRE BC - NYANTHEM - OH

Update timeline

  1. scheduled Jun 03, 2026, 07:05 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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