Availity incident

ELDER - Claim Status Inquiry - Claim Status Inquiry transactions are currently unavailable.

Resolved after 79 days 21 hours, affecting ELDER, on June 3, 2026.

identified Jun 03, 2026, 12:56 AM UTC

We are seeing Claim Status Inquiry transactions failing with E1:484 errors. Customers are receiving E1:484 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Jun 03, 2026, 12:56 AM UTC
Resolved
Aug 21, 2026, 10:25 PM UTC
Duration
79d 21h
Detected by Pingoru
Jun 03, 2026, 12:56 AM UTC

Affected components

ELDER

Update timeline

  1. identified Jun 03, 2026, 12:56 AM UTC

    We are seeing Claim Status Inquiry transactions failing with E1:484 errors. Customers are receiving E1:484 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

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