Availity incident
GEISINGER HEALTH PLAN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.
Resolved after 41 days 2 hours, affecting GEISINGER HEALTH PLAN, on June 2, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jun 02, 2026, 07:38 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 13, 2026, 09:50 AM UTC
This incident has been resolved.
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