Availity incident
KEY BENEFIT ADMINISTRATORS - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Resolved after 10 days 23 hours, affecting KEY BENEFIT ADMINISTRATORS, on June 2, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Jun 02, 2026, 07:24 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
- resolved Jun 13, 2026, 07:13 AM UTC
This incident has been resolved.
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