Availity incident
Multiple Payers - EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI), EMBLM, PARKLAND COMMUNITY HEALTH PLAN, EL PASO FIRST HEALTH PLANS - CHIP, EL PASO FIRST HEALTH PLANS - STAR, EL PASO FIRST HEALTH PLANS - HCO, HIPNY, GHI - GROUP HEALTH INC - 270 - Elig...
Resolved after 9 days 11 hours, affecting EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI) and EMBLM and 1 more, on April 24, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with VT02 errors. Customers are receiving VT02 errors. Next Steps and ETA for resolution: We have reached out to our trading partner to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Apr 24, 2026, 02:18 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT02 errors. Customers are receiving VT02 errors. Next Steps and ETA for resolution: We have reached out to our trading partner to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 04, 2026, 02:14 AM UTC
This incident has been resolved.
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