Availity incident
TMG - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.
Resolved after 1 day 6 hours, affecting JOHNS HOPKINS ADVANTAGE MD and JOHNSHOPKINS and 1 more, on April 24, 2026.
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT02 errors. Customers are receiving VT02 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Apr 24, 2026, 02:13 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT02 errors. Customers are receiving VT02 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- identified Apr 24, 2026, 02:17 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT02 errors. Customers are receiving VT02 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- identified Apr 24, 2026, 08:03 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT02 errors. Customers are receiving VT02 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Apr 25, 2026, 08:23 PM UTC
This incident has been resolved.
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