Availity incident

MEDICAID ILLINOIS IDPA - Claim Status Inquiry - Claim Status Inquiry transactions are currently unavailable.

Resolved after 20 days, affecting MEDICAID ILLINOIS IDPA, on June 2, 2026.

identified Jun 02, 2026, 03:07 AM UTC

We are seeing Claim Status Inquiry transactions failing with 503 errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Jun 02, 2026, 03:07 AM UTC
Resolved
Jun 22, 2026, 03:56 AM UTC
Duration
20d
Detected by Pingoru
Jun 02, 2026, 03:07 AM UTC

Affected components

MEDICAID ILLINOIS IDPA

Update timeline

  1. identified Jun 02, 2026, 03:07 AM UTC

    We are seeing Claim Status Inquiry transactions failing with 503 errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 22, 2026, 03:56 AM UTC

    This incident has been resolved.

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