Availity incident

Multiple Payers - HUMANA, HUMANA, 95092, CAREPLUS - Multiple Transactions - Due to scheduled maintenance HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Referral and HCSR Detailed Auth/Referral transactions will be unavailable Friday, May 15th from 10:...

Resolved after 23 days 16 hours, affecting HUMANA and 95092 and 1 more, on May 8, 2026.

scheduled May 08, 2026, 10:17 PM UTC

We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Referral and HCSR Detailed Auth/Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started: May 08, 2026, 10:17 PM UTC
Resolved: Jun 01, 2026, 03:11 PM UTC
Duration: 23d 16h
Detected by Pingoru: May 08, 2026, 10:17 PM UTC

Affected components

HUMANA95092CAREPLUS

Update timeline

scheduled May 08, 2026, 10:17 PM UTC

We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Referral and HCSR Detailed Auth/Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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