Availity incident

HUMANA - Multiple Transactions - Due to scheduled maintenance Claims, Eligibility & Benefit, & Claim Status transactions will be unavailable from Wed, 5/6/2026, at 9:00pm ET to Thurs, 5/7/2026, at 1:00am ET. Claims submitted during this time will be r...

Resolved after 27 days 17 hours, affecting HUMANA, on May 4, 2026.

scheduled May 04, 2026, 09:47 PM UTC

We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Institutional Claims, Professional Claims and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started: May 04, 2026, 09:47 PM UTC
Resolved: Jun 01, 2026, 03:11 PM UTC
Duration: 27d 17h
Detected by Pingoru: May 04, 2026, 09:47 PM UTC

Affected components

HUMANA

Update timeline

scheduled May 04, 2026, 09:47 PM UTC

We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Institutional Claims, Professional Claims and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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