Availity incident

Multiple Payers - BCBS MICHIGAN, 00710P, BCBS MICHIGAN DENTAL, BCBS MICHIGAN INSTITUTIONAL - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Resolved after 2 hours 21 minutes, affecting BCBS MICHIGAN and 00710P and 1 more, on June 1, 2026.

identified Jun 01, 2026, 01:37 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/No Response Received errors. Customers are receiving AAA*42/VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Jun 01, 2026, 01:37 PM UTC
Resolved
Jun 01, 2026, 03:58 PM UTC
Duration
2h 21m
Detected by Pingoru
Jun 01, 2026, 01:37 PM UTC

Affected components

BCBS MICHIGAN00710PBCBS MICHIGAN INSTITUTIONALBCBS MICHIGAN DENTAL

Update timeline

  1. identified Jun 01, 2026, 01:37 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/No Response Received errors. Customers are receiving AAA*42/VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 01, 2026, 03:58 PM UTC

    This incident has been resolved.

Your product runs on more than Availity

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →