Availity incident

Multiple Payers - EMBLM, EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI) - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Resolved after 18 hours 15 minutes, affecting EMBLM and EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI), on June 1, 2026.

identified Jun 01, 2026, 05:33 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Jun 01, 2026, 05:33 AM UTC
Resolved
Jun 01, 2026, 11:49 PM UTC
Duration
18h 15m
Detected by Pingoru
Jun 01, 2026, 05:33 AM UTC

Affected components

EMBLMEMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI)

Update timeline

  1. identified Jun 01, 2026, 05:33 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 01, 2026, 11:49 PM UTC

    This incident has been resolved.

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