Availity incident
ANTHEMDENTAL - Claim Status Inquiry - Claim Status Inquiry transactions are experiencing intermittent failures.
Resolved after 1 hour 34 minutes, affecting ANTHEMDENTAL, on April 24, 2026.
We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified Apr 24, 2026, 04:17 AM UTC
We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 24, 2026, 05:52 AM UTC
This incident has been resolved.
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