Availity incident

ALOHA CARE - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Resolved after 1 day 16 hours, affecting ALOHA CARE, on May 31, 2026.

identified May 31, 2026, 06:00 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Started: May 31, 2026, 06:00 AM UTC
Resolved: Jun 01, 2026, 10:03 PM UTC
Duration: 1d 16h
Detected by Pingoru: May 31, 2026, 06:00 AM UTC

Affected components

ALOHA CARE

Update timeline

identified May 31, 2026, 06:00 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
resolved Jun 01, 2026, 10:03 PM UTC

This incident has been resolved.

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