Availity incident

Multiple Payers - CAREFIRST BLUECROSS BLUESHIELD, BCDCC - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Resolved after 1 day 7 hours, affecting CAREFIRST BLUECROSS BLUESHIELD and BCDCC, on May 31, 2026.

identified May 31, 2026, 01:31 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
May 31, 2026, 01:31 AM UTC
Resolved
Jun 01, 2026, 08:53 AM UTC
Duration
1d 7h
Detected by Pingoru
May 31, 2026, 01:31 AM UTC

Affected components

CAREFIRST BLUECROSS BLUESHIELDBCDCC

Update timeline

  1. identified May 31, 2026, 01:31 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 01, 2026, 08:53 AM UTC

    This incident has been resolved.

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