Resolved after 5 minutes, affecting MHPIL, on May 29, 2026.
We are seeing Auth Submission, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Affected components
Update timeline
- identified May 29, 2026, 11:03 PM UTC
We are seeing Auth Submission, HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Detailed Auth/Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- identified May 29, 2026, 11:05 PM UTC
We are seeing Auth Submission, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- resolved May 29, 2026, 11:09 PM UTC
This incident has been resolved.
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