Availity incident
Multiple Payers - ABSOLUTE TOTAL CARE, FIDELIS CARE NEW YORK - Multiple Transactions - Centene, Wellcare, and Fidelis Payers are currently experiencing intermittent issues with Availity impacting authorization transactions. Providers may encounter time...
Resolved after 2 days 20 hours, affecting ABSOLUTE TOTAL CARE and FIDELIS CARE NEW YORK, on May 29, 2026.
We are seeing Auth Submission, HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, Auth/Ref Routing, Authorization Response, Health Care Services Inquiry, HCSR Referral and HCSR Real Time Authorization transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Affected components
Update timeline
- identified May 29, 2026, 10:52 PM UTC
We are seeing Auth Submission, HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, Auth/Ref Routing, Authorization Response, Health Care Services Inquiry, HCSR Referral and HCSR Real Time Authorization transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- resolved Jun 01, 2026, 07:19 PM UTC
This incident has been resolved.
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