Availity incident
Multiple Payers - CENTENE CORPORATION, WELLCARE HEALTH PLANS, CENPATICO BEHAVIORAL HEALTH, FIDELIS CARE NEW YORK, 'OHANA HEALTH PLAN, MAGNOLIA HEALTH PLAN, MANAGED HEALTH SERVICES - IN, MHPIL, MERIDIAN HEALTH PLAN MICHIGAN COMPLETE, AMBETTER HEALTH, AB...
Resolved after 10 hours 25 minutes, affecting WELLCARE HEALTH PLANS and PEACH STATE HEALTH PLAN and 1 more, on May 29, 2026.
We are seeing Auth Submission, HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, Auth/Ref Routing, Authorization Response, Out-of-Network Imaging PreAuth and Auth Short Form transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Affected components
Update timeline
- identified May 29, 2026, 11:48 AM UTC
We are seeing Auth Submission, HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, Auth/Ref Routing, Authorization Response, Out-of-Network Imaging PreAuth and Auth Short Form transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- identified May 29, 2026, 12:14 PM UTC
We are seeing Auth Submission, HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, Auth/Ref Routing, Authorization Response, Out-of-Network Imaging PreAuth and Auth Short Form transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- resolved May 29, 2026, 10:14 PM UTC
This incident has been resolved.
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