Availity incident
Multiple Payers - CENTENE CORPORATION, MAGNOLIA HEALTH PLAN, MANAGED HEALTH SERVICES - IN, MHPIL, MERIDIAN HEALTH PLAN MICHIGAN COMPLETE, AMBETTER HEALTH - Multiple Transactions - Centene, Wellcare, and Fidelis Payers are currently experiencing intermi...
Resolved after 11 hours 20 minutes, affecting MAGNOLIA HEALTH PLAN and MANAGED HEALTH SERVICES - IN and 1 more, on May 29, 2026.
We are seeing Auth Submission, HCSR Detailed Auth/Referral, Aetna Authorization Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, Authorization Notes, Auth/Ref Routing, Authorization Response, Out-of-Network Auth/Ref, HCSR Referral and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Affected components
Update timeline
- identified May 29, 2026, 11:41 AM UTC
We are seeing Auth Submission, HCSR Detailed Auth/Referral, Aetna Authorization Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, Authorization Notes, Auth/Ref Routing, Authorization Response and Out-of-Network Auth/Ref transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- identified May 29, 2026, 10:20 PM UTC
We are seeing Auth Submission, HCSR Detailed Auth/Referral, Aetna Authorization Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, Authorization Notes, Auth/Ref Routing, Authorization Response, Out-of-Network Auth/Ref, HCSR Referral and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- resolved May 29, 2026, 11:02 PM UTC
This incident has been resolved.
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