Availity incident

BLUECROSS BLUESHIELD (BCBS) NEW YORK EXCELLUS - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Resolved after 16 minutes, affecting BLUECROSS BLUESHIELD (BCBS) NEW YORK EXCELLUS, on May 29, 2026.

identified May 29, 2026, 05:02 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Started: May 29, 2026, 05:02 AM UTC
Resolved: May 29, 2026, 05:19 AM UTC
Duration: 16m
Detected by Pingoru: May 29, 2026, 05:02 AM UTC

Affected components

BLUECROSS BLUESHIELD (BCBS) NEW YORK EXCELLUS

Update timeline

identified May 29, 2026, 05:02 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
resolved May 29, 2026, 05:19 AM UTC

This incident has been resolved.

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