Availity incident
WELLCARE NEW JERSEY - HCSR Outpatient Auth - HCSR Outpatient Auth transactions are currently unavailable.
Resolved after 85 days 3 hours, affecting WELLCARE NEW JERSEY, on May 28, 2026.
We are seeing HCSR Outpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified May 28, 2026, 06:50 PM UTC
We are seeing HCSR Outpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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