Availity incident
Multiple Payers - ALLINA HEALTH, AETNA - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions are currently unavailable.
Resolved after 2 hours, affecting AETNA and ALLINA HEALTH, on May 28, 2026.
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified May 28, 2026, 10:57 AM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 28, 2026, 12:58 PM UTC
This incident has been resolved.
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