Availity incident
AVERA HEALTH PLANS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.
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Resolved after 5 days 17 hours, affecting AVERA HEALTH PLANS, on May 27, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Affected components
AVERA HEALTH PLANS
Update timeline
- identified May 27, 2026, 06:20 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Jun 01, 2026, 11:40 PM UTC
This incident has been resolved.
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