Availity incident
IL621 - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.
Resolved after 1 day 20 hours, affecting IL621, on May 27, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with VT05_035 errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified May 27, 2026, 01:43 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT05_035 errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 28, 2026, 10:12 PM UTC
This incident has been resolved.
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