Availity incident
NM - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.
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Resolved after 2 days, affecting NM, on May 26, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Affected components
NM
Update timeline
- identified May 26, 2026, 10:04 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved May 28, 2026, 10:17 PM UTC
This incident has been resolved.
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