Availity incident

Multiple Payers - MCLAREN HEALTH PLAN, MCLAREN MEDICAID - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Resolved after 2 days 14 hours, affecting MCLAREN HEALTH PLAN and MCLAREN MEDICAID, on May 26, 2026.

identified May 26, 2026, 06:21 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to our trading partner to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started: May 26, 2026, 06:21 PM UTC
Resolved: May 29, 2026, 08:52 AM UTC
Duration: 2d 14h
Detected by Pingoru: May 26, 2026, 06:21 PM UTC

Affected components

MCLAREN HEALTH PLANMCLAREN MEDICAID

Update timeline

identified May 26, 2026, 06:21 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to our trading partner to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved May 29, 2026, 08:52 AM UTC

This incident has been resolved.

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