Availity incident
HPPA - Eligibility and Benefits Inquiry - Payer - Eligibility and Benefits Inquiry - Payer B2B transactions are currently unavailable.
Resolved after 13 hours 24 minutes, affecting HPPA, on May 26, 2026.
We are seeing Eligibility and Benefits Inquiry - Payer transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified May 26, 2026, 04:45 AM UTC
We are seeing Eligibility and Benefits Inquiry - Payer transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 26, 2026, 06:09 PM UTC
This incident has been resolved.
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