Availity incident
MTAIN - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.
Resolved after 3 days 5 hours, affecting MTAIN, on May 25, 2026.
We are seeing Eligibility and Benefits Inquiry transactions failing with invalid response/AAA*42 errors. Customers are receiving VT06_036/AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Affected components
Update timeline
- identified May 25, 2026, 07:05 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with invalid response/AAA*42 errors. Customers are receiving VT06_036/AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 29, 2026, 12:15 AM UTC
This incident has been resolved.
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