Availity incident

MEDICA GOVERNMENT PROGRAMS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Resolved after 1 hour 27 minutes, affecting MEDICA GOVERNMENT PROGRAMS, on May 23, 2026.

identified May 23, 2026, 06:58 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
May 23, 2026, 06:58 AM UTC
Resolved
May 23, 2026, 08:25 AM UTC
Duration
1h 27m
Detected by Pingoru
May 23, 2026, 06:58 AM UTC

Affected components

MEDICA GOVERNMENT PROGRAMS

Update timeline

  1. identified May 23, 2026, 06:58 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 23, 2026, 08:25 AM UTC

    This incident has been resolved.

Your product runs on more than Availity

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →