Availity incident

Multiple Payers - FIDELIS CARE NEW YORK, AMBETTER HEALTH, WELLCARE BY DELAWARE FIRST HEALTH, WELLCARE PRIME BY ABSOLUTE TOTAL CARE, WELLCARE NC, AMBETTER FROM FIDELIS CARE, WELLCARE IOWA, WELLCARE OF NORTH CAROLINA, WELLCARE NORTH CAROLINA BY CELTIC HE...

Resolved after 10 days 5 hours, affecting SUPERIOR HEALTHPLAN and PEACH STATE HEALTH PLAN and 1 more, on May 22, 2026.

identified May 22, 2026, 02:09 PM UTC

We are seeing Auth Submission, HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, Medical / Surgical Authorization or Referral, Authorization Notes, Auth/Ref Routing, HCSR Real Time Authorization, Authorization Submission - Payer and Authorization Management transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started: May 22, 2026, 02:09 PM UTC
Resolved: Jun 01, 2026, 07:19 PM UTC
Duration: 10d 5h
Detected by Pingoru: May 22, 2026, 02:09 PM UTC

Affected components

SUPERIOR HEALTHPLANPEACH STATE HEALTH PLANSUNFLOWER STATE HEALTH PLANCENTENEBUCKEYE COMMUNITY HEALTH PLANSUNSHINE HEALTHABSOLUTE TOTAL CARECOORDINATED CAREHOME STATE HEALTH PLANLOUISIANA HEALTHCARE CONNECTIONS

Update timeline

identified May 22, 2026, 02:09 PM UTC

We are seeing Auth Submission, HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, Medical / Surgical Authorization or Referral, Authorization Notes, Auth/Ref Routing, HCSR Real Time Authorization, Authorization Submission - Payer and Authorization Management transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
resolved Jun 01, 2026, 07:19 PM UTC

This incident has been resolved.

Your product runs on more than Availity

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.