Availity incident

Multiple Payers - MVP HEALTH CARE, MVP - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Resolved after 1 day 10 hours, affecting MVP HEALTH CARE and MVP, on May 21, 2026.

identified May 21, 2026, 12:26 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AR02 errors. Customers are receiving AR02 errors. Next Steps and ETA for resolution: We are researching internally. Availity continues to monitor for resolution.

Started
May 21, 2026, 12:26 PM UTC
Resolved
May 22, 2026, 10:48 PM UTC
Duration
1d 10h
Detected by Pingoru
May 21, 2026, 12:26 PM UTC

Affected components

MVP HEALTH CAREMVP

Update timeline

  1. identified May 21, 2026, 12:26 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AR02 errors. Customers are receiving AR02 errors. Next Steps and ETA for resolution: We are researching internally. Availity continues to monitor for resolution.

  2. resolved May 22, 2026, 10:48 PM UTC

    This incident has been resolved.

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