Availity incident

WELLMARK BCBS (IOWA, SOUTH DAKOTA) - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Resolved after 10 hours 28 minutes, affecting WELLMARK BCBS (IOWA, SOUTH DAKOTA), on May 20, 2026.

identified May 20, 2026, 07:19 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with VT05_035 errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
May 20, 2026, 07:19 AM UTC
Resolved
May 20, 2026, 05:48 PM UTC
Duration
10h 28m
Detected by Pingoru
May 20, 2026, 07:19 AM UTC

Affected components

WELLMARK BCBS (IOWA, SOUTH DAKOTA)

Update timeline

  1. identified May 20, 2026, 07:19 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT05_035 errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 20, 2026, 05:48 PM UTC

    This incident has been resolved.

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