Availity incident

Multiple Payers - BCBS South Carolina, BCBS SOUTH CAROLINA, BCBS SOUTH CAROLINA, TRICARE WEST REGION, PGBA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable...

Resolved after 39 days 17 hours, affecting BCBS SOUTH CAROLINA and PGBA and 1 more, on April 22, 2026.

scheduled Apr 22, 2026, 10:05 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started: Apr 22, 2026, 10:05 PM UTC
Resolved: Jun 01, 2026, 03:11 PM UTC
Duration: 39d 17h
Detected by Pingoru: Apr 22, 2026, 10:05 PM UTC

Affected components

BCBS SOUTH CAROLINAPGBABCBS South CarolinaTRICARE WEST REGION

Update timeline

scheduled Apr 22, 2026, 10:05 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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