Availity incident

Multiple Payers - HUMANA, HUMANA, HUMANA LONG TERM CARE, HUMANA BEHAVIORAL HEALTH - Multiple Transactions - Claims transactions will be unavailable from Wed,4/22/2026, at 9:00pm ET to Thurs, 4/23/2026, at 1:00am ET. Claims submitted during this time ...

Resolved after 39 days 17 hours, affecting HUMANA LONG TERM CARE and HUMANA and 1 more, on April 22, 2026.

scheduled Apr 22, 2026, 10:03 PM UTC

We are seeing Facility Claims and Professional Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Started: Apr 22, 2026, 10:03 PM UTC
Resolved: Jun 01, 2026, 03:11 PM UTC
Duration: 39d 17h
Detected by Pingoru: Apr 22, 2026, 10:03 PM UTC

Affected components

HUMANA LONG TERM CAREHUMANAHUMANA BEHAVIORAL HEALTH

Update timeline

scheduled Apr 22, 2026, 10:03 PM UTC

We are seeing Facility Claims and Professional Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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